About Us

Global
Life-Style Ventures Inc. is the Philippines’ Master Franchisee of the lifestyle
café, Secret Recipe. The company’s mission is to
redefine lifestyle dining by setting the benchmark in specialty
cakes, fusion food, and overall café service. Global
Life-Style Ventures Inc. believes in Secret Recipe’s value
proposition of providing quality lifestyle at affordable cost,
hence, it is the company’s vision to bring Secret Recipe
to its Filipino consumers.
Formed in the year 1997, Secret Recipe is a unique, casual dining
café serving more than 50 types of menu selection and
over 40 types of cake creations and baked desserts, not forgetting
a flavorful range of ice cream and beverages. Offering consumers
its award winning cheesecakes, baked desserts and fusion food
with friendly and personalized service, Secret Recipe has become
a leader in the global lifestyle café chain industry.
It ensures that there is something for everyone at anytime of
the day.
Secret Recipe offers customers a warm and friendly ambience
in a trend setting environment. The uncompromising quality of
our food and desserts using quality ingredients, coupled with
moderate pricing, have created a new lifestyle cult compromising
of a loyal base of food and cake lovers.
We believe Secret Recipe has a vast majority of its development
potential still ahead of us. Throughout the years, Secret Recipe
grew and expanded both through growth within the Company, franchising
and partnership locally and abroad.
Our philosophy is quality and high standards in every single
endeavor and our principle remains the same-to give utmost satisfaction
to our valued customers.
Presently, Secret Recipe operates more than 200 outlets, serving
customers throughout Malaysia, Singapore, Indonesia, Thailand,
Shanghai - China, Pakistan, and the Philippines.

To
be the largest homegrown café bakery brand in the Asia
Pacific region, equivalent or even surpassing our international
competitors by benchmarking against the best market leader.

Secret
Recipe will continue to make changes, innovate and develop variety
of high quality products, brand building and to provide friendly,
personalized service beyond customers’ expectation locally
and abroad.
We
believe success comes from strong culture, which we are proud
of. Our cultures encourage us to persevere, team building and
outward looking. New initiatives were cultivated and ideas contributed
from each and every one of our employees.Our core values are:
PEOPLE –
are our greatest resources. Outstanding
people make it all happen. They lead towards the future. We
are committed to creating an energized, rewarding, safe and
healthy work environment, where each of us has the opportunity
to offer new ideas in unrestricted manner.
PASSION –
fuels our commitment to the endless quest
for excellence. We encourage creative thinking, embracing change
and continuing to improve upon past accomplishments. We are
to learn form our mistakes pursue new ideas and innovations.
Our passion drives us to persevere to meet all challenges.
QUALITY –
is everything we do. Quality is more than
a word we use to describe our food and service. It is a philosophy
that everything we do. It is always the result of high standards,
sincere effort and skillful execution. Our commitment to quality
distinguishes us apart from our competitors.
DEDICATION- we
are dedicated to maximize the level of performance and productivity
in all areas of or business. To drive success of our company,
we must set aggressive goals, focus on results and an obligation
to earn a profit in order to remain in the business and growth.
We must not jeopardize our future for short-term gain. We will
balance our need for current earnings with our desire for consistent
long-term profitability.
TRAINING –
various training programs were implemented
since the first day. It includes leadership training, customer
service, food quality control & hygiene and other aspects
of running a successful café.
CONCEPT –
a differentiated and proven concept with
broad consumer appeal. This unique positioning and strong brand
image remain part of our strongest competitive advantage.
SERVICE – we
believe quality, friendly and personalized services sets us
apart from our competitors. It is an effort we put in building
positive customer relationship, transcend ingenuity, hard work
and passion for service excellence.
RESULT ORIENTED –
managing performance within the organization
and through customer feedback is very important to gauge the
growth of the company. We continuously measure our performance
and set targets by benchmarking to stay competitive and to move
ahead for growth.
RESPONSIBILITY – we believed that business had
a responsibility towards its employees, the community and shareholders.
We continuously take the responsibility to upgrade the staff
welfare by providing fair and adequate working environment,
besides being good citizen in supporting charitable organization.
With these principles, our shareholders should be able to realize
a fair return.
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| AWARDS |
| As
a testimony to Secret Recipe’s commitment to service
excellence, Secret Recipe has earned accolades including:
» Best Cheesecake Award 1998
» Most Original Chocolate Award 1999
» Best Cheesecake Award 2000
» Best Lamb Stew Award 2001
» Special Award for Innovative Products 2003
» 2nd Asia Pacific International Honesty Enterprise
–Kris Award
» Excellent Food Award 2004 by Asian Trade Press Pte
Ltd, Singapore
» Most Promising Franchisor of the Year Award 2005
by Malaysian Franchise Association
» Indonesian Best Restaurants 2006 by Yayasan Penahargaan
Prestasi Indones
» International Franchisor of the Year 2007
» Franchise of the Year 2007
» Homegrown Franchise of the Year Award 2007
» Best Sales Growth Award 2007
» Best Brand Food & Beverage Cafe 2007
» TOP TEAM 50 Enterprise Award 2007
» Best Casual Dining Restaurant of The Year 2007/2008
» Philippine Tattler's Best Restaurant 2008
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